Great insights here on the power of personal connection~
January 8, 2012 9:19 AM

What charisma is, and how to get it

CHARISMA is a word that’s mentioned a lot when discussing political candidates. Can charisma be precisely measured? Or is something we simply know when we see it? Our Cover Story is reported now by Susan Spencer of “48 Hours”:

It was an unforgettable moment of forgetting . . .

“I will tell ya, it’s three agencies of government when I get there that are gone: Commerce, Education, and, ah, what’s the other one there, let’s see…?” said GOP presidential candidate Rick Perry.

“Oops…”

For 53 excruciating seconds in a pivotal debate, the Texas Governor lost both his train of thought, and something much more important:

“I think you can see an instant where charisma was destroyed,” said professor Joseph Nye of the Harvard Kennedy School. “Perry is attractive, handsome, comes on strong, ‘I’m a leader,’ so forth. So I think there was a beginning of a feeling that Perry was quite charismatic. And then when he had this fumble of not being able to remember the names, that quite seriously undercut that.

“So you could almost see the building charisma which was punctured.”

Nye says, though we may not like to admit it, winning personalities do win elections.

“Charisma is a sense of personal magnetism that some people have,” he said. “There is an attractiveness that leads some people to be able to get others to follow them by their personality.”

Mark Oppenheimer, who teaches at Yale, has studied the subject: “Most American voters ultimately don’t vote on specific policy questions. They’re responding to something, and it’s often charisma. . . . It’s whom they like.”

But what exactly IS charisma?

“It’s from the Greek, and it generally refers to a gift, to something freely given, something you didn’t necessarily have to earn or deserve,” said Oppenheimer. “But it’s this talent, or unique capability that you have. It came from the gods, really.”

On the campaign trail it can be simply divine.

The power of charisma – that personal connection – is why Rick Santorum glad-handed his way through all 99 Iowa counties . . . why Mitt Romney has focused like a laser on projecting naturalness and warmth.

But when it comes to genuine charisma, Republican candidates have a tough act to follow:

“I will not make age an issue in this campaign. I am not going to exploit for political purposes my opponent’s youth and inexperience…”

“Reagan had this extraordinary ability to use humor to project this warmth and personality,” said Nye.

In fact, in a new “Sunday Morning” poll ranking the most charismatic presidents, Reagan came in third behind Bill Clinton and John F. Kennedy, but first among Republicans.

With the bar that high, does a talented but bland politician have a prayer?

“We’ve had low-charisma presidents,” said Oppenheimer. “I don’t think anyone ever accused Papa Bush of being particularly charismatic. I think the younger Bush, while he was Kryptonite for some voters, he was also compelling to others. He projected a certain kind of ease with himself, a certain kind of humility. But his father, I don’t think anyone found his father particularly compelling as a persona.”

But charismatic or not, George H. W. Bush did win . . . which supports Oppenheimer’s view that charisma – like beauty – is in the eye of the beholder.

“Look, nobody has universal charisma,” said Oppenheimer. “I think Barack Obama connects with a lot of people as charismatic, but obviously there are people who loath Barack Obama. And the same thing is true of Reagan, and the same thing was true of John F. Kennedy.”

It’s true of non-politicians as well. Who do you consider charismatic: George Clooney? Derek Jeter? Oprah? How about the Cookie Monster?

So what about YOU? Do you think YOU have charisma? Wouldn’t we all like to believe that we just radiate magnetic charm ALL the time?

Well, at MIT’s Media Lab, researchers say that with a little device they actually can use science to measure your charisma . . . assuming, of course, that you have some to measure.

It’s called the Sociometer, the brainchild of Professor Alex Pentland and his team at MIT. It measures NOT what you say, but how you say it.

“So the first thing is energy. You have to be energetic,” said Pentland. “It shows up in your hands. It shows up in the voice, the way you sort of carry yourself and do things.”

“You talk with your hands a lot. Is that a conscious -”

“If I want to be charismatic I have to be energetic,” he laughed.

And, according to Spencer’s Sociometer, she needs to work on it. Too bad, because high scorers have a real advantage.

Take what happened when Pentland used the Sociometer to measure charisma’s impact on business decisions: “We could predict how well the business plan would be rated, without knowing anything about the business plan, without knowing anything about the person. And the two things that really mattered were, did they sound like they were excited? And, were they very consistent and fluid in how they produced this speech?”

If the world’s not impressed, don’t give up. Charisma can be TAUGHT! Or so says John Neffinger, an Ivy League law school grad who now runs workshops for the charisma-challenged.

Neffinger and his partners at KNP Communications define charisma as a combination of strength and warmth, beginning again with body language.

“Our older relatives probably told all of us at one point, ‘Stand up straight! Smile!’” Neffinger said. “And that is actually the basic formula. Standing up straight says, ‘I’m here to be taken account of. I’m here to be taken seriously. Don’t mess with me,’ and that projects strength. On the other hand, smiling genuinely projects a lot of warmth.”

Reagan and Clinton had the most winning combination: A smile that projects both warmth AND strength.

“There are two different things going on, on the face,” said Neffinger. “On the bottom half of the face is just a little bit of a smile. So you got warmth going on the bottom. That’s where the warmth is coming from. But what goes on in the eyes is that there’s a little bit, there’s an intention to the look in the eyes. There’s a determination. And that intensity connotes strength.”

It’s an intensity – and charisma – that President Obama’s fans feel he showed in 2008, but fear he’s lost in the dreary business of governing.

“One of the things that Barack Obama does that gets in his way a little bit is often when he’s giving a speech or a more formal address, he’ll raise his chin a little bit,” said Neffinger. “And when he raises his chin, that has some authority to it. But it also distances himself from us. It makes him seem arrogant.”

Neffinger’s just as hard on Mitt Romney, the favorite in Tuesday’s New Hampshire Republican primary: “He looks like the kind of person that a movie producer would cast as the president in a big movie, but it’s not quite that easy,” he said. “He tries to ham it up a little bit. He’s got that big smile out there and gosh darn it, he’s gonna be friendly! And it comes off as a little ingratiating which is to say he wants to be likable, but he’s not necessarily actually caring about the way people are feeling. It seems fake.”

Real charisma is hard to fake, and in the new “Sunday Morning” poll, 3 out of 4 voters say that indefinable something will play a role in their vote – one in four says a major role.

Not everyone finds this reassuring.

“I would not like to see in a democracy people voting simply on whether a person has a nice smile or a glad hand,” said Nye.

“But in an election dominated so much by television, that seems to be a big risk,” said Spencer.

“And that’s one of the great dangers we have, which is, as it becomes more of a mediated phenomena what do we really have?” said Nye. “Charisma.”

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by MONICA WEYMOUTH

PHILADELPHIA METRO

Published: December 11, 2011 6:36 p.m.
Last modified: December 11, 2011 6:41 p.m.

It’s a common workplace complaint in almost any industry: “There’s no communication around here.” But as much as it might be lamented in the cubicles, managers are frequently baffled by the gripe, says Dianna Booher, a productivity and communications consultant and author of more than 40 books, including the newly revised “Communicate with Confidence!”
“It’s a recurring issue. When I talk to CEOs, they’re always puzzled. They say, ‘How can people say that? We give out information all the time,’” says Booher. “I can sum it up for them in four words: Information is not communication.”

That said, don’t be that guy whining about the lack of communication. Nobody likes that guy. Instead, be proactive and raise the bar with these tips. “People talk about voter apathy all the time, but a lot of times you see it in the workplace,” says Booher. “But you can change things.”

Tell the truth — the whole truth

It’s not enough to tell your co-workers that you’ll hit the deadline. You also need to mention that in order to do so, you had to alter the project and rely on your strung-out intern to do sensitive research. “It’s got to be the truth, but it also has to be the entire, current truth,” says Booher. “If you withhold bad news, people go to other sources.”

Make sure you have discussions

Evaluate your conversations with your co-workers: Is there a back-and-forth and some healthy debate on occasion? It’s a good sign if people think your opinion is worth changing. “If you feel like everybody agrees with you, something’s wrong,” says Booher. “There’s a one-way communication system there, and that’s not what you want.”

Care, or at least get good at pretending you do

“It’s a cliche that people don’t care what you say, they have to know that you care about them when you say it — but it’s true,” says Booher. “If your staff thinks you only care about the numbers, then they’ll tune you out.”

Why it’s worth it

Good communication is more than just a nice idea to throw around at company retreats. “Companies are far more profitable when there’s good communication,” says Booher. “Employees are more productive and there’s less turnover. Most of the time, people don’t leave companies because they don’t like the work — they leave because they don’t like the culture.”





Our tech-savvy world is always reinforcing how important communication is. But sometimes it’s as simple as this~
By Associated Press  |   Saturday, December 10, 2011  

PROVINCETOWN – Fate uncorked a doozy last week at the Cape tip. Kimberly “Jaia” Snyder found three messages in one bottle at the edge of Provincetown Harbor.

“I had the blues,” recalled Snyder. “And I went down to the beach to do my usual morning exercises.”

Something uplifting and translucent was waiting. A bottle stood on part of a sea wall.

“I could see right through the green glass to the message,” said Snyder. “And I thought maybe it’s like a treasure map or some important papers. It could have been anything.”

Snyder took the bottle home. A dramatic decanting ensued.

“I got the cork, out and I spent probably 20 minutes trying to get the message out with a chopstick and then an oyster knife and a steak knife and it was tearing up the paper,” said Snyder. “So I put it in a paper bag and brought it outside and smashed it with a brick.”

Among the shards were three messages, detailing a strange journey powered by the vagaries of the Atlantic.

The bottle was first launched from New Harbor, Maine, in September 2009 by two lifelong friends on vacation.

Jean Nicholson, 70, of Crossville, Tenn., said she and her friend Bonnie Ferguson, 65, of Big Rapids, Mich., were inspired by the bucolic setting and the 1999 Kevin Costner movie “Message in a Bottle,” partly filmed in New Harbor.

The pair decided to launch a bottle, with a note that included the lines, “the ocean lulls us to sleep – peace is here, for all those who take it in. Savor the moments forever.”

In December 2009, the bottle was found along Cape Cod Bay in Barnstable. It was given to Katie Carey, a second-grade teacher at Barnstable-West Barnstable Elementary School, who took it to class.

Talk about teachable moments: Here was a chance to learn geography and practice letter writing! Students penned notes to Nicholson and Ferguson and received letters back. A fine friendship was formed.

“We were reaching out to people we didn’t know, and they responded so generously and kindly,” said Carey.

“We’re making a whole chain of friends just through this bottle,” Nicholson said.

The students added a note to the bottle and Carey plunked it back into the water at Craigville Beach in Centerville. Then something weird happened. Somehow, the bottle spun around the Cape, coming to rest on Sandy Neck, back along Cape Cod Bay, where it was found by Bill and Ann Monroe in August 2010.

According to their note, the Monroes relaunched the now-jam-packed bottle on Labor Day weekend in 2010.

More than a year later, Snyder found it in Provincetown.

“There’s something about it that is just classically magical – like storybook and exciting,” said Snyder, who said she has been considerably cheered by her glassy adventure. “I think people love connection and people love to know there are always ways to connect, no matter what.”

Snyder has acquired a new bottle, plans to place the three messages inside, add one of her own and release it soon.

“It’s the message that matters,” she said.

Article URL: http://www.bostonherald.com/news/regional/view.bg?articleid=1387413